Legal
Privacy Policy
Last updated:
The 3Es ('we', 'us', 'our') is committed to protecting your personal data. This policy explains how we collect, use, and safeguard information you provide when using our website or submitting enquiries.
Who we are
The 3Es is a professional property sourcing intermediary based in the United Kingdom. We operate the website at the3es.co.uk. For data protection purposes, we are the data controller. You can contact us at info@the3es.co.uk or by telephone on +44 (0)7971 570 873.
What data we collect
We collect personal data you provide directly to us, including: your full name, email address, telephone number, investment preferences (strategy, location, budget), and any messages you send via our contact or registration forms. We also collect standard technical data such as IP address, browser type, and pages visited via cookies and analytics tools.
How we use your data
We use your personal data to respond to your enquiries, send you property deal alerts and investment information you have requested, manage our relationship with you, and comply with our legal obligations. We do not use your data for automated decision-making or profiling.
Transpond CRM
We use Transpond (transpond.io) as our customer relationship management and email marketing platform. When you submit a form on our website, your data is securely transmitted to and stored within Transpond. Transpond processes data on our behalf as a data processor and is contractually bound to handle your data in accordance with UK GDPR. You can review Transpond's privacy policy at transpond.io/privacy.
Cookies
Our website uses cookies to improve your browsing experience. We use a cookie consent banner to obtain your permission before placing non-essential cookies. You can withdraw consent at any time by clearing your browser cookies. Essential cookies required for the site to function are placed without consent as permitted by law.
Legal basis for processing
We process your data on the following legal bases: (a) Consent — where you have opted in to receive marketing communications; (b) Legitimate interests — to respond to enquiries and manage our business; (c) Legal obligation — where we are required to retain records by law.
Data retention
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact and enquiry data is typically retained for up to 3 years from last contact. You may request deletion at any time.
Your rights
Under UK GDPR you have the right to: access your personal data; correct inaccurate data; request erasure ('right to be forgotten'); restrict or object to processing; data portability; and withdraw consent at any time. To exercise any of these rights, please contact us at info@the3es.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Third-party links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
Changes to this policy
We may update this privacy policy from time to time. The 'last updated' date at the top of this page will reflect any changes. Continued use of our website after changes constitutes acceptance of the updated policy.
Contact us
If you have any questions about this privacy policy or how we handle your data, please contact us at info@the3es.co.uk or call +44 (0)7971 570 873.
See also: Terms of Use